AGENCY TRAINING
Behavior-Based Interview Workshop
Train staff to coach the behavior-based interview federal panels use. Participants write and practice CCAR interview stories and learn how interviews are scored.
Why it matters now
Because separate KSA narratives have been eliminated from the USAJOBS process, hiring managers rely on the behavior-based interview to determine the best qualified candidates. This hands-on course uses role-play and discussion to build the skills to prepare.
KEY OBJECTIVES
What your coaches leave with.
A hands-on course that uses role-play and discussion to build the skills to prepare.
Know what to expect
Understand how the behavior-based interview runs and what panels look for.
Understand the scoring
Learn how interviews are scored so coaching maps to the rating scale.
Use the CCAR model
Answer questions with OPM’s preferred Context, Challenge, Action, Result structure.
Write two CCAR stories
Every participant drafts at least two CCAR accomplishments in the class.
Looking for a different format?
This workshop trains agency staff and coaches. We also prepare candidates directly, in groups and one-on-one.
GET STARTED
Train your coaches
Tell us your agency, audience, and dates, and we will build a training quote.